Last updated: Oct 10, 2025
Effective date: Oct 10, 2025
This Privacy Policy describes the policies of La Petite Cabane à Sucre de Québec, 94 rue du Petit-Champlain, Québec G1K4H4, Canada, email: info@petitecabane.com, phone: 418 692-5875 regarding the collection, use, and disclosure of your information when you use our website (https://www.petitecabane.com) (the “Service”). By accessing or using the Service, you consent to the collection, use, and disclosure of your information in accordance with this Privacy Policy. If you do not consent to this, please do not access or use the Service.
We may modify this Privacy Policy at any time without prior notice and will post the revised Policy on the Service. The revised Policy will be effective 180 days after its publication on the Service, and your continued access or use of the Service after that time will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you review this page periodically.
Information we collect:
We will collect and process the following personal information about you:
- Name
- Mobile Phone
- Address
- Payment Information
How we collect your information:
We collect/receive your information in the following ways:
- When the user fills out the registration form or otherwise submits personal information
- When interacting with the website
- From public sources
How we use your information:
We will use the information we collect about you for the following purposes:
- Marketing / Promotion
- User Account Creation
- Testimonials
- Collecting Customer Feedback
- Enforcement of Terms and Conditions
- Payment Processing
- Support
- Administrative Information
- Targeted Advertising
- Customer Order Management
- Website Protection
- User Account Management
If we wish to use your information for any other purpose, we will ask for your consent and will use your information only with your agreement and only for the purpose(s) for which you have granted consent, unless we are required to do otherwise by law.
How we share your information:
We will not transfer your personal information to any third party without your consent, except in limited circumstances described below:
- Marketing Agencies
- Legal Entities
- Analytics Services
- Payment Collection Services
- Data Collection and Processing
We require such third parties to use the personal information we transfer to them only for the purpose for which it was provided and not to retain it for longer than is necessary to fulfill that purpose.
We may also disclose your personal information for:
- Comply with applicable laws, regulations, court orders, or other legal processes.
- Enforce your agreements with us, including this Privacy Policy.
- Respond to claims that your use of the Service violates the rights of any third party.
If the Service or our company is merged or acquired by another company, your information will be transferred to the new owner as one of the company’s assets.
Retention of your information:
We will retain your personal information for between 90 days and 2 years after user account termination or as long as necessary to fulfill the purposes outlined in this Privacy Policy.
We may need to retain certain information for longer periods for record-keeping / legal obligations or for other legitimate reasons such as enforcement of legal rights or fraud prevention.
Residual anonymous information and aggregated data, which do not identify you directly or indirectly, may be stored indefinitely.
Your Rights:
According to applicable law, you may have the right to access, rectify, erase, or obtain a copy of your personal data; to restrict or object to the active processing of your data; to ask us to transmit your personal information to another entity; to withdraw your consent to the processing of your data; to lodge a complaint with a competent authority, as well as other rights provided by applicable law.
To exercise these rights, you can write to us at info@petitecabane.com. We will respond to your request in accordance with applicable law.
You may also opt-out of direct marketing communications or the profiling we carry out for marketing purposes by writing to us at info@petitecabane.com.
Please note that if you refuse the collection or processing of necessary personal information, or withdraw your consent for these purposes, you may not be able to access or use the services for which this information is required.
Cookies, etc.
To learn more about how we use these technologies and your choices in relation to them, please refer to our Cookie Policy.
Security:
The security of your information is important to us, and we will use reasonable measures to prevent the loss, misuse, or unauthorized alteration of your information under our control.
However, due to the inherent risks, we cannot guarantee absolute security. Therefore, we cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk.
Third-Party Links and Use of Your Information:
Our Service may contain links to other websites that are not operated by us. This Privacy Policy does not address the privacy practices or other policies of any third party, including any third party operating any website or service that may be accessible via a link on the Service.
We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Grievance Officer / Data Protection:
If you have any questions or concerns about the processing of your information by us, you may write to our Data Protection Officer at:
La Petite Cabane à Sucre de Québec, 94 rue du Petit-Champlain, Québec, email: info@petitecabane.com.
We will address your concerns in accordance with applicable law.
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